Top 331 Reviews From Legit RE/MAX Buyers (2024)

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MichaelAurora, CO

Customer Service

Reviewed July 3, 2024

Remax is the worst rental agency out there. Once you sign a lease with them you are on your own. They will not fix anything and will not return your calls and when they finally do they will try to blame you for everything and treat you like scum especially Larry. It only took him 18 months to respond personally but they are all one and the same trust me.

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HearlLake Wales, FL

Reviewed June 21, 2024

Had a very bad experience with the Kissimmee office, Paola as the realtor and Daisy as I guess the owner of the Branch they did not bother showing up at the showing with the paperwork they were supposed to show up with, and I’ve been having trouble with this house ever since. I do not recommend this company whatsoever.

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Customer ServiceContract & TermsPunctuality & SpeedStaff

Reviewed May 31, 2024

We went to look at a property listed with Dylan ** in April. We met the seller and he was very honest and knowledgeable about the history of the property. We put in an almost full offer immediately. Dylan never sent our offer to the seller because I believe he stood to make money on the other, lower offer currently under consideration. I later found out from the seller that this other offer was the exact same amount Dylan told him that he would get out of the home. We reached out to the seller to ask if he received our offer the next day. He had not. He then called Dylan and got the run-around.

Finally, our offer was put through and accepted. The seller had health issues and told Dylan several times that he would need 30 days after closing to pay for movers and get his stuff out. Dylan never put that in the contract. We never discussed it with the seller and assumed he knew that he had to be out. Dylan never even showed up to the closing to assist the seller or had much contact with him after listing the property. Thank God I purchased the property because the investor who I believe was giving Dylan a kickback for the lower offer would have most likely kicked the seller out, keeping all of his personal property. I think this is criminal and have contacted the state real estate commission.

Please, if you are reading this, do not do business with RE/MAX or Dylan. We have to stand up for American values and stop letting companies get away with saying each office is independently owned and operated. Remax is as much to blame as Dylan in my eyes. Dylan made $12,600 in commission on this deal. If that is as aggravating to you as it is to me, please stand with me and do not use Remax or Dylan. I am stuck paying the mortgage until the seller vacates the property and Dylan will not return my calls.

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KristenCleveland, OH

Customer ServicePrice

Reviewed May 30, 2024

If it was 0 stars I would do just that. The communication is terrible. Everything is through a portal or email. Don't know who's running what!! If you rent from them make sure you save yourself with proof. They will charge you for any and everything that have nothing to do with you.

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MaxxLiverpool, NY

StaffProcess

Reviewed April 12, 2024

Remax agent Mary ** and their lawyer Richard ** facilitated and entered a forged document. Taking advantage of my weak brother who used undue influence to gain executorship, remax lowball the house by a thousand square feet consequently stealing $200,000. Richard ** ignores me but he told me that New York state has a right to sign my name. I said no it doesn't. But he admitted it to me.

They did this for monetary gain and this is forgery in the first degree. I've been completely canceled out from the process due to a corrupt judge, executor, agent and various lawyers. The court was not hearing my grievances and consequently everybody in the situation has facilitated my brother's criminal behavior. Thanks to ReMax I've lost a lot of personal items on top of losing inheritance. I filed charges with the police and the sheriff. Unfortunately nobody listens. Let this be a warning. Sell your house privately.

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KaraVirginia Beach, VA

Customer ServiceProcess

Reviewed April 12, 2024

After numerous plumbing issues in this rental house from the first day we moved in….4 months later, and 7 different service calls-which I had to take off of work to handle we’ve had a major flood-and the Only working water is in our bathroom. Remax has Told us to wait until Monday-I was told that this was the process, and Made to feel like I was out of line when I expressed concerns about not being able to use our kitchen for three more days. Remax showed no empathy-And actually snapped at me when I expressed concerns about being out of water for so many days.

If you want a property manager, who is going to address maintenance request in a timely manner then you may want to reconsider Remax-They seem to have no problem telling me I was going to be out of water for three or four days... And was not willing to call a weekend plumber to get the job done. Oh, and I Pay $2000 in rent, I don’t think it’s unrealistic to expect to have consistent plumbing-and I have somebody else cleaning up all of these floods.

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HGPiscataway, NJ

Customer ServiceContract & TermsPunctuality & SpeedProcess

Reviewed Feb. 28, 2024

On February 14th, 2014, I entered into a residential lease agreement facilitated by Mr. Rocco ** for a flat on Hermann Rd in North Brunswick, NJ, with the lease set to commence on April 1st, 2024. Rocco mentioned his familiarity with the area, having grown up just a block away, and assured us of the amiable nature of the couple who owned and resided in the ground-floor unit of the house. Trusting his recommendation, we signed the lease and began preparations to relocate furniture and belongings from our previous residence in the Middle East.

In anticipation of the move, I started procuring bedroom sets and a dining table. Over two consecutive days, on February 17th and 18th, I arranged for the delivery of two queen beds and associated furnishings, along with a dining table. Coordinating with sellers and a moving company, I left a message on the landlord's landline requesting access to the back door for furniture delivery. Regrettably, the landlord displayed reluctance, making the process challenging. Throughout this ordeal, Rocco seemed to align more with the landlord's stance rather than mediating between us, the tenants, and the landlord. As the moving date approached, I received notification from the international moving company that our belongings, shipped from abroad, had arrived at the NY port and were ready for delivery.

However, due to the landlord's refusal to facilitate access to the backdoor, we were unable to have them delivered to our flat. In a bid to resolve the situation, I sought assistance from Michelle **, CRO at Re/Max Realtor company, explaining our predicament. Despite assurances of prompt action, she failed to follow up as promised, leaving our moving boxes stranded in the storage unit of the international moving company. While Rocco has demonstrated responsiveness in attending to calls even during weekends, I'm disheartened to find his assistance lacking in facilitating our move-in process before the lease commencement date, particularly when the landlord had initially agreed to cooperate.

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MarvinCowgill, MO

Contract & Terms

Reviewed Feb. 26, 2024

Thanks to RE/MAX and their realtor. I lost almost every tool I ever bought my whole life. My dad's tools, my grandpa's tools, a great grandpa's tools plus family heirlooms and antiques all gone because they didn't do their job things. I powered them to protect me from stuff like that. Instead they didn't. The realtor decided she was the person that I would appraise my house even though she didn't have that title or got went to school or anything for it. What you was $30,000 too low and then I told her I needed to have a week or so after we sold the house to get moved out. She would not put that in the contract so when we sold it we didn't have time to get moved and we lost almost everything we owned thanks to her.

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Top 331 Reviews From Legit RE/MAX Buyers (1)

RagnarBurlington, WA

Reviewed Feb. 24, 2024

Buyers/renters beware! If you are a seller/landlord wanting to earn more, yes, they may sound like they're maximizing your profit line. However, their motivation is not you, but the commission they'll make from you. Buyers/renters.

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DeanCape Coral, FL

Customer ServiceContract & TermsPriceStaff

Reviewed Feb. 24, 2024

The real estate agent BOB ** AND his broker YOSELYN ** refused to terminate my listing or even to withdraw the listing from the MLS at my request. I entered into the listing contract with ** under a panic-stricken state of mind on or about Jan. 15, 2024. I have neither a hard copy or electronic copy of this contract. ** has been regularly unresponsive to both email and text message communications and did a completely unsatisfactory job trying to sell my house which is presently a distressed property. He has been insensitive to my concerns and needs. ** and his broker **, have denied my requests to remove the MLS listing after I decided that I did not want to do business with these people. Their intention is to take advantage of the fact that the property in question is under foreclosure.

I do not have time to waste with their efforts to tie up the property after my reconsideration of the listing contract with RE/MAX Realty Team of Cape Coral. Even before I decided that I wanted to terminate the contract, I had misgivings about ** as he advised me to list the property way below its value while agreeing to a 5% total commission to be split between himself, his broker and a potential buyer's realtor. We had a verbal agreement that the contract was open to myself bringing the buyer but ** offered me only 1% if that were to happen, not the higher commission which would go to a buyer's realtor thus awarding him 4% if I brought the buyer.

** used my own description of the property and placed only 8 of my own pictures of the property on the listing. He was given access to 70 of my own photos of the property but didn't use them and never suggested any professional photography. He said photos don't bring buyers and discouraged the idea of open houses. He never showed the property one time. The efforts he made for his commission were limited to him having me sign a contract, listing the property on the MLS at his quick and dirty, low sale price for three days until I realized how underpriced it was, changing the listing price and sending me notifications via text or phone calls about around ten or less showings that buyers' realtors had scheduled.

After a month, I had the solid impression that this realtor was interested only in his profit for the least amount of effort. On Friday, February 16 I decided that I no longer wished to waste time in this arrangement and requested that he terminate the contract and withdraw the listing from the MLS. I wished to maintain a friendly relationship with him as my neighbor the way it has been for 20 years. He said that he would work with his broker to terminate the listing. On Monday, I found that the listing was still active so I called ** on the phone asking what the problem was. He cited that this action must be done by the broker YOSELYN ** and that she was not in the office all day on Friday and that now, February 19th was a holiday.

When I expressed my dissatisfaction with this delay he accused me of wanting to list with another agent and told me he would not terminate the contract. That afternoon, 2/19/2024 I spoke with YOSELYN ** on the phone and she made it a point to make me firmly aware that she was the boss and owner of the company. I told her on no uncertain terms that I was no longer interested in keeping my property listed with her company but she said "Sorry, you will have to use one of my other agents".

I confirmed that I was not interested and also uncomfortable with my knowledge of real estate law. She said she was willing to have one of her powerful attorneys explain to me, or a friend of mine, her reasoning for not abiding my wishes and I nervously got off the call. It took days of my insistence and numerous requests to get the listing withdrawn on Thursday 2/22. They refuse to terminate the contract and since I am in foreclosure it is unethical to bind up my property from any potential sale.

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Top 331 Reviews From Legit RE/MAX Buyers (2024)
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